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How to Read Your Bill

How To Read Your Bill
1. Service dates
The service date is the actual date the meter is read.
2. Rate Code
The rate code indicates the type of customer e.g. RS for residential, SC for small Commercial, LC for large commercial and TS for temporary service.
3. Meter Readings
The meter readings is the reading taken from the customer's meter on the read date.
4. Meter Advance
Meter advance is the difference between the current reading and the previous months readings
5. Multiplier
All meters have multipliers, however for most residential customers the multiplier is "1" The multiplier is used to determine the actual current used.
6. KWH Usage
The KWH Usage is the units of electricity a customer will actually be billed for. It is the difference between the current reading and the previous readings multiplied by the multiplier.
7. Minimum Charge
The minimum charge is the amount the customer will be billed irrespective of any usage and to some degree represents a sort of meter rental. For most residential customers the minimum charge is $3.36, for small commercial customers it is $6.78 and for temporary service the charge is $7.00
8. First 800 KWH/Month
This applies to residential customers only. The first 800 units of electricity used by a residential customer are billed at a rate of .1500 cents per unit.
9. Over 800 KWH/Month
Again this applies to residential customers alone. All units of electricity in excess of 800 are billed at a higher rate of .1841 cents per unit.
10. Fuel Surcharge
This is calculated based on the cost of fuel purchased to generate electricity. The rate is applied to the amount of units consumed during the billing cycle.
11. Total Current Charges
Total charges is the amount of electricity used and billed within the current month.
12. Other Adjustments
Other Adjustments is any additional charges or credits that a customer may receive as a result of return cheques in the case of a charge or refund of security deposit in the case of a credit.
13. Past Due Amounts
Any amount left unpaid from previous bills.
14. Payments During Period
These are payment made between the last bill date and the current bill date.
15. Total Past Due
Total past due is the difference between the past due amounts and the payments made during the period.
16. Total Amount Due
This is the amount the customer owes this month and the current charges plus or minus the total past due amounts and the other adjustments.
17. Payment Due Date
This is the date when full payment should be made on the "total current charges" to avoid disconnection of the electricity service. Please note that this date does not apply to the past due amount. The customer can be disconnected at any time without notice for amounts past due.
18. Usage Comparison
This is the KWH usage divided by the number of days between the current read date and the previous read date. This daily average is compared to the daily average for the same period in the previous year to give the customer a source of comparison in terms of their daily usage from one year to next over the same period.



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